Privacy Policy

1. Contact

For privacy or legal questions, contact legal@studioprime.co.

2. Data we process

• Contact details, meeting details, project briefs, approvals, files, messages, client dashboard data, and customer account information you provide.
• Billing, subscription, invoice, and payment metadata from payment providers. We do not store full card numbers.
• Website analytics such as pages viewed, referrer, device/browser data, approximate location, and campaign attribution.
• Technical logs, IP address, security events, and support messages needed to operate and protect the website and services.

3. Why we use data

We use data to provide services, answer inquiries, schedule meetings, process payments, manage subscriptions, deliver projects, handle revisions and approvals, secure the website, measure performance, improve our offers, and comply with legal obligations.

4. Cookies, analytics, and ads

We use or may use cookies, local storage, pixels, and similar technologies for security, session continuity, analytics, attribution, and advertising measurement. Google Tag Manager is used on the website and may load Google Analytics 4 and, if we enable advertising campaigns, Google Ads, Meta, TikTok, Microsoft Clarity, or similar pixels. You can block or delete cookies through your browser or device settings.

5. Providers

We may use providers such as Cloudflare for hosting and security, Stripe or other payment providers for billing, Google for Tag Manager, Analytics, advertising, and calendar tools, Microsoft Clarity if enabled, Meta or TikTok if advertising pixels are enabled, and email, file storage, design, development, and productivity providers used to communicate with customers and deliver work. If AI features are added or used for requested project work, we may use model providers such as OpenAI, Google Gemini, or similar providers to operate requested workflows.

6. Retention and rights

This Privacy Policy is governed by the laws of Madrid, Spain, without regard to conflict-of-law rules.

We keep data while needed to provide services, maintain records, resolve disputes, protect our work, and comply with law. Depending on where you live, you may request access, correction, deletion, export, restriction, or objection by emailing legal@studioprime.co.